SECTION 1

Listen and answer questions 1-10.

Questions 1-40

Follow the instructions for each section and enter the correct responses.

SECTION 1Listen and answer questions 1-10.

Complete the form.

Write ONE WORD AND/OR A NUMBER for each answer.

Car Servicing Form

Car Details

Customer name: Ian Croft (Example)

Registration number: 1

Make and model: Vida (4-door saloon)

Date of manufacture: 2001

Number of miles: 2

Problems

-
needs two new 3
-
the inside 4 needs fixing
-
one passenger seat 5 is stuck
-
the 6 needs replacing
-
the 7 brakes of the car need attention
-
needs a spare 8

Service Arrangements

Date/Time: Tuesday 5 October 8.00 a.m.

Courtesy car? 9 Yes, preferably

Customer Details

Address: 361 College Road, Norwich

Phone: 10