SECTION 1

Listen and answer questions 1-10.

Questions 1-40

Follow the instructions for each section and enter the correct responses.

SECTION 1Listen and answer questions 1-10.

Complete the notes below.

Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.

Call Record Card

Caller's name: Robert 1

Address: 27 2, Moortown

Postcode: DP17 5HJ

Date of birth: 3, 1975

Doctor's name: Dr Craven

Doctor's address: Moortown Health Centre

Reason for call: Pain in his 4 back

Previous history: Similar back problem in June last year

Details of present problem:

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Started 5 ago
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Got worse this 6
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No abdominal pain

Possible cause: Lifting up a heavy 7

Treatment already applied:

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Has applied heat
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Has taken 8

Advice given:

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Try using 9
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Go to doctor tomorrow
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Ask for information about 10